ElevenLabs is a foundational AI audio research company dedicated to making communication and creation with technology seamless. Founded with a vision to advance technology beyond text, the company offers two primary platforms: ElevenCreative for content creation and ElevenAgents for conversational AI. By building proprietary, high-quality models for speech, music, sound effects, and transcription, ElevenLabs serves a diverse range of users from individual creators to large-scale enterprises. The platforms are designed to provide ultra-realistic, low-latency audio that integrates into existing workflows, whether for media production, localization, or automated customer interaction.

Some of the key features are:

• Ultra-realistic Speech: High-quality, expressive text-to-speech models that support over 70 languages with emotional depth.
• Voice Cloning: Advanced technology allowing users to design custom voices from prompts or clone specific human voices with proper authorization.
• ElevenAgents: Configurable conversational agents that can listen, read, and interact in real time across voice, phone, chat, and WhatsApp with low latency.
• Creative Studio: An all-in-one web-based environment for editing, mixing, and finalizing audio assets, including voiceovers, music, and sound effects.
• Developer API: A comprehensive set of production-ready APIs and SDKs that allow developers to integrate speech-to-text, text-to-speech, music generation, and voice agent capabilities into their own applications.
• Multimodal Capabilities: Agents that can process both spoken and written inputs while triggering real-world actions through tool-calling.
• Enterprise Security: Features including SOC 2 compliance, single sign-on (SSO), data residency options, and BAA support for HIPAA-compliant configurations.

ElevenLabs operates through a web-based dashboard and mobile applications, supplemented by robust APIs for custom software integration. Users begin by selecting a platform—Creative or Agents—and accessing the specific models required for their use case. The platform utilizes Retrieval-Augmented Generation (RAG) to ground AI responses in a user’s proprietary knowledge base, ensuring accuracy and relevance. Teams can manage resources, credits, and permissions through centralized workspaces, facilitating collaboration even at an enterprise scale.

Some common use cases include:

• Customer Support: Deploying empathetic, 24/7 AI voice agents to resolve queries, handle scheduling, and improve resolution rates without increasing wait times.
• Content Localization: Using automated dubbing and translation services to reach global audiences while maintaining speaker identity and tone.
• Media Production: Creating audiobooks, podcasts, video game character voices, and custom soundscapes with studio-grade quality.
• Sales Automation: Implementing outbound voice agents that qualify leads, engage prospects, and schedule meetings through natural, persuasive conversations.
• Educational Tools: Building interactive roleplay agents that simulate real-world scenarios to build skills and support learning.