Guidde is an AI-powered Digital Adoption Platform (ADAP) designed to help enterprises capture, create, and distribute video documentation at scale. By leveraging artificial intelligence, Guidde enables organizations to transform complex workflows and institutional knowledge into professional video tutorials and step-by-step guides significantly faster than traditional methods. The platform is built to solve common enterprise challenges such as slow onboarding, inconsistent training, high support ticket volumes, and the struggle to drive adoption of new software or AI tools.

Guidde functions as an end-to-end ecosystem for knowledge management, consisting of two core components: Create and Broadcast. Users capture their screen activities through a browser extension or desktop app, after which the AI automatically processes the recording into a structured script, adds voiceovers from a library of over 200 voices in multiple languages, and generates annotated visuals. The Broadcast component then ensures that this content is delivered to the right audience—whether employees or customers—directly within the flow of their work. By embedding video tutorials inside enterprise applications, Guidde provides just-in-time guidance that reduces context switching and empowers users to resolve issues independently.

Some of the key features are:

• One-Click Capture: Easily record workflows using a dedicated browser extension or desktop application to initiate content creation.
• AI-Powered Scripting: Automatically converts recorded actions into structured, clear, and professional step-by-step documentation.
• AI Voiceovers: Offers over 200 different voice options and supports numerous languages to accommodate global workforces.
• Advanced Editor: Provides tools for refining scripts, audio, and visual design while allowing the embedding of interactive links and branding elements.
• In-App Broadcast: Delivers contextual video guidance directly within enterprise applications, surfaceable exactly where and when users need it most.
• Security and Governance: Features enterprise-grade security, including SOC 2 Type II compliance, HIPAA-aligned workflows, and sophisticated access/approval controls.
• Smart Sharing: Facilitates easy distribution of guides across an entire organization, ensuring knowledge is centralized and accessible.
• Advanced Analytics: Tracks engagement, content usage, and impact on support ticket volumes through a comprehensive dashboard.

Operationally, Guidde streamlines the documentation process by eliminating the need for expensive, time-consuming video editing. A subject matter expert performs a workflow once, and the AI handles the heavy lifting of producing a branded, multi-format guide. These guides are then managed through a centralized portal where permissions and content delivery settings can be adjusted. Organizations can integrate Guidde with various enterprise software, including Salesforce, ServiceNow, SAP, and Microsoft Dynamics 365, to maintain a continuous loop of learning and process updates.

Some common use cases include:

• Employee Onboarding: Providing personalized, role-specific video tutorials to new hires to speed up their proficiency and reduce time-to-productivity.
• Customer Education: Building searchable, in-app help centers that allow customers to find answers to product questions instantly, reducing reliance on support teams.
• AI Adoption: Enabling workforces to learn how to apply new AI tools by providing real, testable examples and video walkthroughs directly in the interface.
• Change Management: Standardizing operating procedures (SOPs) across global regions and departments to ensure operational consistency during organizational transitions.
• Software Implementation: Supporting large-scale enterprise software migrations by offering continuous guidance that updates as rapidly as the underlying software evolves.